National ADA: Serving Customers with Disabilities

ADA: Serving Customers with Disabilities

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  • Course Delivery: On Demand
  • Duration: 0.18 Hour(s)

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Description

This training for convenience store employees and managers covers legal obligations under the ADA and how to offer respectful and effective assistance when needed. It also includes information about the importance of delivering exceptional service and creating an environment where all customers feel valued.

 

Topics Covered

Legal obligation under the ADA.
How to offer respectful and effective assistance when needed.
Creating an inclusive environment where all customers feel valued.

 

Prerequisites

n/a

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