Learn2Serve Michigan Alcohol Seller/Server

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  • Course Delivery: On Demand
  • Credit Hours: 3
  • Credit Type: Certificate

Contact Us | Toll Free: 877-881-2235

 

Description

This course provides you with the knowledge and techniques needed to be a responsible seller/server of alcohol. Specifically, you will learn how to protect yourself and your establishment from liability; how alcohol affects your customers; how to recognize the effects of alcohol on your customers; how to prevent customers from becoming intoxicated; how to intervene when you need to refuse a sale to someone; how to prevent and deal with disturbances; how to accurately check IDs and recognize minors; how to prevent second-party sales and loitering; and how to refuse a sale.

Lastly, the course explains the requirements of the Michigan Alcohol Law. You will learn which actions constitute penalties of the Michigan Liquor Control Code and its related rules and regulations, as well as the penalties that can be imposed for those who violate these standards.

 

Course Objectives

At the conclusion of this course, you should be able to:

  • Describe alcohol use.
  • Recognize the effects of alcohol.
  • Identify the seller's role in the enhancement of public safety.
  • Discuss the seller's responsibilities and obligations under the law.
  • Define blood alcohol concentration and how it is calculated.
  • Describe the effects of mixing alcohol with other drugs.
  • Recognize intoxicated individuals.
  • Refuse a sale to someone with little conflict.
  • Prevent disturbances in the establishment and handle difficult situations.
  • Check IDs accurately, and recognize clues for when an individual is using a fake ID. Recognize second-party sales.
 

Topics Covered

Lesson 1: Introduction
Lesson 2: How Alcohol Affects the Body
Lesson 3: Recognizing Intoxicated Customers
Lesson 4: Preventing Disturbances
Lesson 5: Minors and Liability
Lesson 6: How to Refuse a Sale

 

Regulatory Information

Learn2Serve Michigan Alcohol Seller-Server - Michigan Liquor Control Commission

  • Name:
  • Michigan Liquor Control Commission
  • Phone:
  • 866-813-0011
  • Fax:
  • 517-763-0055
  • Website URL:
  • https://www.michigan.gov/lara
  • Email Address:
  • Address:
  • Michigan Liquor Control Commission 7109 W. Saginaw Hwy
  • City:
  • Lansing
  • State:
  • MI
  • Zip:
  • 48917
 

End of Course Instructions

After completing this course you will receive a certificate of completion. It will be sent via email and will also be available on your learner account under "My Courses".

 

Quiz Information

You must score 70% or higher to pass on each quiz to proceed to the next lesson.

 

Exams

You must score 70% or higher to pass.

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